Monthly Archives - April 2021

Sights Set on National Expansion

It is a very exciting time here at Zoom 1hr Delivery! We have reached big moment in our journey where our ambition to be a national on-demand delivery solution is firmly within our grasp. We are ready to shake up the marketplace and compete with major food delivery players on a national level.

On a roll

In 2020 we achieved an annual turnover of £665,000 with an order growth rate of 108% from 2019. We are on track to hit £2.5m turnover this year. Over 70,000 people have downloaded our app and we have already made over 200,000 deliveries, with an average delivery time of 24 minutes.

And we are proud of those amazing stats.

Our Co-founder, Dave Hamlet has used his extensive experience in the food and beverage industry to secure a partnership with heavy weight brand, Co-op, with others in the pipeline.

Winning the contract to become the third national last-mile delivery partner for Co-op created an opportunity to expand our own services across Wales and bordering English counties last year.

Plans for 2021

In the three years that Zoom 1hr has been operating, it has remained completely bootstrapped, but we are now opening up the business to investment opportunities to help the business mobilise in new areas, develop our online technology and payment management, expand our team and move into new premises. We want to create a great place to work.

2021 sees our sights set on expanding further across England, Scotland and Wales, and partnering with thousands of British businesses.

Why Zoom 1hr is different

We believe major food delivery players have left huge swathes of the population outside major cities underserved. Serving rural areas and towns, and working closely with businesses in those areas, is absolutely fundamental to what we do.

Zoom 1hr has carved out a place in a rapidly growing marketplace by targeting these underserved areas and by covering a larger radius for delivery. We believe these areas are the places where delivery solutions are needed more than ever.

We are also proud to be looking after our team of drivers. Zoom 1hr recognises their ‘worker’ status and offer paid holiday and other benefits required by current law.

We are leading the pack by being the first app to offer delivery of more than just food. We are empowering independent retailers with a solution to deliver groceries, shoes, homeware, flowers and more, in less than an hour.

Consumers want retail in a faster, more efficient way now and we can provide just that. Online shopping is here to stay and waiting a week or more for a purchase just isn’t going to cut it in 2021.

Bring it on!

We are on a mission to become the UK’s hyperlocal, last mile delivery service and we are incredibly excited to see our national rollout vision come to life this year!

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Ambition and determination is key to business success

Zoom! 1hr Delivery is an on-demand ordering platform and delivery service, delivering food, drinks and retail. We are on a mission to become the UK’s hyperlocal, last mile delivery service.

The business began 5 years ago as a humble menu listing service in Shrewsbury but soon grew into a delivery solution that empowered hundreds of independent food outlets and retailers, and secured tens of thousands of dedicated customers via our app.

We made the move to roll out our service across Wales and bordering English counties last year, and 2021 sees our sights set on expanding further across England, Scotland and Wales, partnering with thousands of British businesses.

So how did we grow from a town-wide menu listing service to a rapidly growing successful national brand?

Our ambition was to grow the business to be the best it could be, and the on-demand delivery market was only getting bigger.

We didn’t want Zoom 1hr to be left behind. There was no reason why we couldn’t use our industry knowledge and operational experience to take Zoom up a gear.

UK food deliveries have increased by 39% over the last three years, so there was an opportunity to grow.

When the pandemic hit, this demand only increased. In fact, since the pandemic the business growth has accelerated by 2-4 years thanks to a huge upsurge in demand. We have had to triple our output to keep up with this growing demand.

If we hadn’t have expanded when we did, we would have missed an opportunity for accelerating our growth. We reacted fast, and our hard work is paying off!

Finding your niche

We have found ours in two ways – firstly by serving the areas outside of the major cities with a delivery service. Major delivery brands have left these areas underserved but we think these are the very areas that need a fast delivery option the most.

The second way was leading the pack in offering to deliver more than just food. Consumers want retail in a faster, more efficient way now and we can work with retailers to deliver orders in less than 1 hour.

UK internet sales made up 36% of total retail sales in January 2021. There is no escaping the fact that consumer habits have changed, and online shopping is here to stay. And we are here to support it.

Reflecting

It has been great to help local businesses through a challenging period, offering them a delivery solution and access to our 70,000+ app users. We believe consumer demand for fast delivery will remain, and we are here to facilitate that momentum.

Looking ahead we hope to keep getting bigger and better, and this year should see Zoom 1hr exponentially grow its team and expand its premises to support our rapid growth as we open up to new investment opportunities for the first time.

It has been incredible to watch Zoom 1hr grow and develop – launching the website and app, retaining thousands of customers, partnering with like-minded independent business owners, growing the region we cover, and landing big national contracts like Co-op.

Here’s to seeing where we are in a year!

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